Macintosh Connection Instructions

IMPORTANT! Please verify that the number you are using is a local access number and is entered correctly. (This can be done by checking with the operator or a recent copy of the white pages.) While we will suggest the best possible possible access number, CalWeb Internet Services is not responsible for any toll or phone charges incurred while using our service.
Internet Setup Assistant for Mac 8.x and 9.x
NOTE: Minor changes have occurred in the Internet Setup Assistant between releases of the Mac OS. Please be aware that there may be minor differences between what you see on the screen and what is presented below.

1. Start the Internet Setup Assistant. In all likelihood, it is located on the Mac HD in the Internet folder. If necessary, click on File, then Find, then type in internet setup assist (or something to that effect). Once you have located the application, double-click on it.
2. You are presented with an introduction screen. Click Update.
3. You will see a window describing what info you'll need to proceed. Click on the Blue Arrow that's pointing to the right.
4. Make sure Add Internet Configuration is dotted and click arrow pointing right.
5. Name the connection CalWeb and make sure Modem is selected. Click arrow pointing right.
6. Select the name of the modem you are using. Make sure port is set to Modem Port, and that tone is selected. Click arrow pointing right.
7. Enter the CalWeb dial-up access number that is a local call for you exactly as it is supposed to be dialed. Click arrow pointing right.
8. Enter your username (also known as your userid). It is your login name (i.e. joeuser), and must be all lowercase.
9. Enter the password you gave us when you signed up and click on the arrow pointing right. (Note: Passwords are case sensitive)
10. Select No for "IP Address for this configuration" and click on arrow pointing right.
11. Type in the following DNS numbers: 209.128.208.10 and 209.128.208.11
12. Type calweb.com for the domain name and click on the arrow pointing right.
13. Type in your e-mail address as userid@calweb.com (i.e. This email address is being protected from spambots. You need JavaScript enabled to view it.). Optionally, you may enter your password here so the program will remember it. Click arrow pointed right.
14. Type in userid@pop.calweb.com as the e-mail account. Type smtp.calweb.com as the e-mail host for this configuration. Click arrow pointed right.
15. Type news.calweb.com as the news group host and click on the arrow pointed right.
16. If you want to test out your configuration, make sure that "Connect when finished" is checked. Make sure that a phone line is hooked up and click Go Ahead to save your configuration and dial into CalWeb.
17. Click Go Ahead if you have a phone line connected to your computer and you are not on it.

Verifying Settings
TCP/IP Settings

1. Click on Apple -> Control Panels -> TCP/IP
2. Your screen should say the following:

  • Connect via: PPP
  • Configure: Using PPP Server
  • Name server addr: 209.128.208.10 and 209.128.208.11

3. Close the window.

Dial-Up Access Number
1. Click on Apple -> Control Panels -> Remote Access (This may also be called PPP)
2. Phone number should be listed exactly as it should be dialed. If necessary, correct it.
3. When closing the Remote Access window, save the changes.

Common Issues
Redial

1. Click on Apple -> Control Panels -> Remote Access (This may also be called PPP)
2. Click on Options button.
3. Click on Redialing tab. Select either "Off" or "Redial main number only".
4. Click OK.

Not automatically dialing
1. Click on Apple -> Control Panels -> Remote Access (This may also be called PPP)
2. Click on Options button.
3. Click on Connection tab. Make sure "Connect automatically when starting TCP/IP application" is checked.
4. Click OK.
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Setup For Macintosh OS X-Dial Up
1. Click on Apple and select System Preferences.
2. Once the System Preferences window loads, click on Network to load the network preferences.
3. In the Network Preferences pane, set location to Automatic and Show to Internal Modem.
4. Click on the TCP/IP tab. Make sure that the following is set:
  • Configure: Using PPP
  • Domain Name Servers: 209.128.208.10 and 209.128.208.11
  • Search Domains: calweb.com

5. Click on the PPP tab. Make sure that the following is set:

  • Service Provider: CalWeb
  • Telephone Number: Your local CalWeb access number exactly as it should be dialed.
  • Alternate Number: Leave blank
  • Account Name: Enter your username (also known as your userid). It is your login name (i.e. joeuser), and must be all lowercase.
  • Password: Enter the password you gave us when you signed up. (Note: Passwords are case sensitive)

6. While in the PPP tab, click on PPP Options. Make sure the following is checked:

  • Connect automatically when starting TCP/IP applications should be checked. This will automatically connect you to CalWeb when you start up an Internet program. If you do not check this off, you will have to connect manually.
  • Use TCP header compression should be checked.

Click OK to exist this screen.
7. Click on the Proxies tab. CalWeb does not use any proxy servers so nothing should be checked on this screen.
8. Click on the Modem tab. The modem should be set to Apple Internal 56K Modem (v.90). If you have difficulties in connecting, try switching the modem to Apple Internal 56K Modem (v.34). Make sure that Enable error correction and compression in modem is checked and that Tone is dotted.
9. Click on Apply Now to save the changes, then close the window.

Connecting Manually
If you do not have "Connect automatically when starting TCP/IP applications" checked, then follow these steps in order to connect to CalWeb.

1. Double-click on the hard drive icon on your desktop.
2. Double-click on the Applications folder.
3. Double-click on the Internet Connect icon.
4. If you want to be able to connect from the menu bar, then check off Show modem status in menu bar.
5. Click on the Connect button to connect.

The modem status menubar is on the right side of the menubar at the top of the screen. It looks like a telephone handset with three gray dots pointing diagonally away from the handset. To connect using this menu, click on the menu, and then select Connect.TOP

Setup for Macintosh OS X-PPPoE DSL Access
1. From the Apple menu, choose System Preferences.
2. Click the Network icon.
3. Click the arrow box on the Show pop-up list and choose Built-in Ethernet.
4. Click on the PPPoE tab.
  • Check the box next to Connect using PPPoE.
  • In the Account Name field, type your CalWeb email address (i.e. This email address is being protected from spambots. You need JavaScript enabled to view it.).
  • In the Password field, type your password.
  • Check the box next to Save password.
  • Check the box next to Show PPPoE status in menu bar.

5. Click the PPPoE Options button.

  • Check the box next to Connect automatically when starting TCP/IP applications.
  • Uncheck the box next to Prompt to stay connected if idle for X minutes.
  • Uncheck the box next to Disconnect if idle for X minutes.
  • Check the box next to Disconnect when user logs out.

Click the OK button.

6. Click on the TCP/IP tab.
  • Click the arrow box on the Configure pop-up list and choose Using PPP.
  • In the Domain Name Servers box, type in 209.128.208.10 and 209.128.208.11.
  • In the Search Domains box, type calweb.com .

Click the Apply Now button.

7. Close the Network window.
8. From the Apple menu, choose Restart.

Your computer is now configured to use Airport using a DSL connection with PPPoE.TOP

Setup for Macintosh OS X-AirPort Access
1. From the Apple menu, click Control Panels, and choose TCP/IP.
2. Select AirPort in the Connect via list.
3. Select Using DHCP Server in the Configure list.
4. Leave the DHCP Client ID field blank.
5. From the File menu, choose Quit.
6. Click the Save button.

Your computer is now configured to use Airport with DSL.TOP

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